Betting Rules

1. General betting conditions

By placing a bet with Dogeau Casino, you confirm that you have read and accepted the applicable rules and understand that betting involves financial risk. You should only place bets using funds that you can afford to lose. Nothing on the site should be understood as a promise of winnings or as financial advice.

Access to betting products may depend on your location, account status, age, verification checks, product availability and applicable Australian laws. You are responsible for ensuring that your use of the site is lawful in the place where you are located. Dogeau Casino may restrict, suspend or refuse access where required by law, regulation, security procedures or its internal policies.

You must use only your own account and must not place bets on behalf of another person. Account details must be accurate and kept up to date. An account may be subject to identity, age, payment method or source-of-funds checks. A bet may be delayed or prevented while a required review is taking place.

• You must meet the applicable minimum age requirement before using betting services.
• You must not use betting services while self-excluded, suspended or otherwise restricted from access.
• You must not attempt to bypass location, account, security or responsible gambling controls.
• You must protect your login details and notify the site if you believe your account has been accessed by someone else.
• You must check the details of each bet before confirming it.

These rules may be updated from time to time. The version displayed on the site at the relevant time will generally apply, subject to any rights you may have under applicable law. Product-specific rules may also appear on a betting screen, event page or promotion page. If a product-specific rule conflicts with a general rule, the product-specific rule may apply to that product.

2. Placing and accepting bets

A bet is usually submitted by selecting a market, outcome, stake and any other required options, then confirming the bet through the available betting interface. Before confirmation, review the selection, odds or price, stake, potential return and any applicable conditions. A bet is not necessarily accepted merely because it has been entered into a bet slip or displayed as pending.

A bet is accepted only when the site records it as accepted in your account or provides another clear confirmation. The account record is the primary reference for the bet details. You should retain or review the confirmation, including the bet reference where one is provided. If confirmation is not displayed, do not assume that the bet has been accepted.

Prices, odds, lines and market information can change before a bet is accepted. Depending on the product, the site may accept the original selection, show a changed price for your approval, or reject the bet. If a price change is shown, you should check the revised details before confirming. A displayed price is not a guarantee that the same price will remain available.

1. Choose the available market and outcome carefully.
2. Enter or select the intended stake and review any applicable minimum or maximum shown on the site.
3. Check the event, participants, competition, date, time and market wording.
4. Review the displayed price, possible return and any special conditions.
5. Confirm the bet only when the information is correct.
6. Check your account or bet history to confirm whether the bet was accepted.

Once accepted, a bet generally cannot be changed or withdrawn unless a cash-out, cancellation or other feature is expressly made available for that product. Any such feature is discretionary, may not always be available and may be subject to separate conditions. A request to cancel a bet does not take effect unless the site confirms the cancellation.

3. Markets, events and settlement

Each market is settled according to its published wording and the official result or source used for that market. The market description is important. For example, a market may refer to an event at the end of regular time, after extra time, after a particular stage, or according to another stated measurement. Unless the market rules say otherwise, later changes to a result may not affect a completed settlement.

The site may use an official governing body, event organiser, competition authority or another reliable information source to determine a result. If the relevant source does not publish a result, or if the result is unclear, the site may use other reasonable evidence or apply a market rule concerning postponement, abandonment or uncertainty.

Postponed, abandoned or interrupted events

Special rules may apply when an event is postponed, abandoned, interrupted, moved to another venue or materially changed. Some markets may remain valid if enough of the relevant event has taken place or if the outcome has already been determined. Other markets may be cancelled or voided. The applicable outcome depends on the market wording and the circumstances of the event.

Different market types

Sports, racing, live betting, casino-style games and other products can have different settlement methods. Live markets may be based on information available at the time and may be suspended while an event is in progress. A live price can be withdrawn or corrected if the information displayed was delayed, incomplete or inaccurate. Always read any on-screen rules before confirming a live bet.

• A correct selection generally wins only when it meets the exact market conditions.
• A market may be settled as a win, loss, push, void or another result defined by its rules.
• A selection can be void while other selections in a combination bet remain subject to their own rules.
• A result may be reviewed if reliable information changes or an obvious settlement error is identified.
• A market can remain pending until the relevant result is confirmed and the necessary checks are complete.

4. Errors, technical issues and account records

Dogeau Casino aims to display accurate markets, prices, results and account information, but technical, human, data or communication errors can occur. An error may include an obviously incorrect price, duplicated bet, incorrect stake, wrong event detail, incorrect result, settlement mistake or a bet accepted after a market should have been suspended.

If an obvious error affects a bet, the site may take reasonable action permitted by applicable law. This may include correcting the error, voiding the affected bet, recalculating the settlement using the correct information, or adjusting an account balance. Where appropriate, the site may provide an explanation of the action taken. You should not rely on an obvious error or attempt to profit from a known mistake.

A technical interruption may prevent a bet from being submitted, confirmed, displayed or settled immediately. A bet will not be treated as accepted solely because a button was pressed, a page was loaded or a transaction appeared to be processing. The account history and site records will be used to determine the status of a bet.

If you believe that a bet has been recorded, settled or displayed incorrectly, review the bet details and raise the matter through the available support or account process. Include the relevant bet reference, event, date, market and a clear explanation. Do not provide passwords or other sensitive security information when reporting an issue.

Account balance and payments

Your available balance may change when a bet is placed, cancelled, settled, adjusted or reversed. Payments and withdrawals may be subject to verification, processing checks, transaction rules and applicable legal requirements. A pending transaction or displayed balance is not necessarily final until it has been processed and recorded as complete.

5. Responsible betting and player protection

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you start and avoid betting with money needed for rent, bills, food or other essential expenses. Do not increase your stake to chase a loss, and take regular breaks from the site.

• Decide how much time and money you can spend before betting.
• Keep a record of your deposits, stakes, wins and losses.
• Do not bet when affected by alcohol, drugs, strong emotions or financial pressure.
• Do not borrow money or sell possessions to fund betting.
• Use available deposit, spending, time-out or account restriction tools where appropriate.
• Ask for support if betting is affecting your finances, relationships, work, study or wellbeing.

Dogeau Casino may provide tools and information designed to support safer gambling. These tools can have different effects and processing requirements, so read the instructions before using them. If you request a time-out, self-exclusion or another account restriction, do not attempt to open or use another account to continue betting.

If you are concerned about your betting, stop and seek independent help from an appropriate Australian gambling support service or qualified professional. Friends and family can also provide useful support. The most important step is to act early and be honest about the amount of time and money being spent.

For questions about a bet, first check the relevant market rules, bet history and account messages. If the answer is not clear, use the support options made available on the site. These Betting Rules are general information and do not replace the full Terms and Conditions or any mandatory rights and protections that apply under Australian law.